/

Same-day Order Fulfillment

Same-day Order Fulfillment

International Order Fulfillment: Your Complete Guide to Global Shipping

At Shipping Bros, we've mastered the art of sending products across borders. International order fulfillment represents one of our core strengths from our Los Angeles facility. When businesses aim to reach customers worldwide, our team handles the complex logistics so you can focus on growing your brand globally.

International order fulfillment involves managing inventory, processing orders, packing items properly, and shipping products to customers in foreign countries. Unlike domestic shipping, global delivery requires navigating customs regulations, international shipping requirements, and varying delivery timeframes across different regions.

Our Los Angeles hub serves as the perfect launching point for your products to reach international destinations. With strategic positioning on the West Coast, we offer efficient routes to Asia-Pacific markets while maintaining excellent connections to European, South American, and other worldwide destinations.

Understanding International Order Fulfillment

International order fulfillment transforms how businesses approach global commerce. At its core, this process encompasses receiving, processing, and delivering orders to customers located in foreign countries. More than simple shipping, it represents a comprehensive system that connects your products with consumers worldwide.

The fundamental steps in international fulfillment include:

  • Inventory storage at our Los Angeles warehouse

  • Order processing when international purchases occur

  • Careful packing with appropriate materials for global transit

  • Preparation of necessary customs documentation

  • Selection of optimal shipping carriers and methods

  • Tracking shipments throughout their journey

  • Managing returns from international locations

Global shipping services require expertise beyond standard domestic fulfillment. Each country maintains unique import regulations, prohibited items lists, and documentation requirements. Our team stays current with these ever-changing rules to ensure your packages clear customs efficiently.

The significance of proper international order fulfillment cannot be overstated. When executed correctly, it opens vast new markets while maintaining customer satisfaction across borders. However, mishandling international shipping leads to delays, customs issues, and disappointed customers—problems that can damage your brand reputation quickly in foreign markets.

Our Los Angeles facility specializes in streamlining these processes. We've established relationships with major carriers and customs authorities to create smooth pathways for your products to reach global destinations.

Cost Factors for International Order Fulfillment

Understanding the various components that influence fulfillment costs helps businesses budget appropriately for global expansion. International shipping involves numerous expenses beyond what most companies encounter with domestic delivery.

Shipping Rates

The most visible fulfillment cost comes from base shipping rates, which vary depending on:

  • Package dimensions and weight

  • Destination country and specific location

  • Delivery timeframe (express vs. standard)

  • Fuel surcharges

  • Peak season adjustments

Different carriers offer varying rate structures for international shipments. Major services like DHL, FedEx, UPS, and USPS each present distinct advantages for certain routes and package types. Our Los Angeles team analyzes these options to identify the most cost-effective solution for each shipment.

Customs Fees and Duties

International shipments typically incur additional charges upon entering the destination country:

  • Import duties based on product category and value

  • Value-added tax (VAT) or goods and services tax (GST)

  • Customs processing fees

  • Agricultural or product-specific inspection fees

These fees vary dramatically between countries and product categories. Some nations maintain high tariffs on certain goods while offering duty-free status to others. Our expertise helps navigate these variables to minimize unexpected costs.

Handling and Processing Charges

Beyond direct shipping fees, international fulfillment involves operational costs:

  • Specialized packaging for international transit

  • Customs documentation preparation

  • Address verification for foreign locations

  • Insurance for international shipments

  • Warehouse handling for export preparation

These handling charges reflect the additional work required to prepare orders for international delivery. While domestic shipments might require minimal processing, international orders demand meticulous attention to documentation and packaging requirements.

Currency Exchange Considerations

When fulfilling orders across borders, currency fluctuations can impact overall costs:

  • Exchange rate variations between transaction and fulfillment

  • Banking fees for currency conversion

  • Payment processing fees for international transactions

Our Los Angeles facility helps manage these variables through strategic carrier selection and consolidation of shipments when possible, creating economies of scale that benefit your bottom line.

How Compliance Affects International Fulfillment Costs

Adhering to international shipping regulations represents one of the most critical aspects of successful global fulfillment. Compliance failures lead to shipment delays, rejected packages, additional fees, and potential legal consequences.

Documentation Requirements

Proper paperwork forms the foundation of compliant international shipping:

  • Commercial invoices listing accurate product descriptions and values

  • Certificates of origin validating where products were manufactured

  • Customs declarations forms appropriate for each destination

  • Export licenses for restricted categories

  • Safety data sheets for certain product types

The costs associated with preparing these documents factor into overall fulfillment expenses. Our Los Angeles team maintains expertise in documentation requirements for countries worldwide, preventing costly delays at customs checkpoints.

Product Restrictions and Regulations

Many countries restrict or prohibit specific product categories:

  • Food items and agricultural products

  • Electronics with certain specifications

  • Products containing batteries

  • Personal care items with particular ingredients

  • Items that might infringe on intellectual property laws

Shipping non-compliant products results in confiscation, destruction fees, or return shipping costs. Our compliance experts verify product eligibility before shipment, avoiding these expensive mistakes.

Customs Clearance Procedures

The customs clearance process varies by country and affects both timeline and cost:

  • Pre-arrival processing requirements

  • Physical inspection protocols

  • Documentation verification procedures

  • Duty payment methods

  • De minimis thresholds for simplified clearance

Understanding these procedures helps anticipate potential delays and build appropriate timelines for customer delivery expectations. Our Los Angeles facility maintains updated information on clearance procedures worldwide.

Harmonized System (HS) Code Classification

Proper product classification under the international Harmonized System directly impacts duties:

  • Incorrect HS codes may result in higher duty rates

  • Misclassification can trigger compliance investigations

  • Proper classification sometimes reveals lower duty opportunities

Our team ensures accurate HS code assignment for all products, optimizing duty calculations while maintaining strict compliance with international requirements.

Optimizing Your International Order Fulfillment Costs

Strategic approaches to international shipping can significantly reduce expenses without compromising service quality. Our Los Angeles fulfillment center implements numerous cost-optimization techniques to maximize your global shipping efficiency.

Consolidation Strategies

Combining multiple orders heading to the same region creates substantial savings:

  • Bulk shipping rates rather than individual package pricing

  • Reduced per-package handling fees

  • Shared customs clearance costs

  • Lower overall carbon footprint

Our warehouse management system identifies consolidation opportunities automatically, grouping orders when delivery timelines allow.

Leveraging Zone Skipping

Strategic use of freight forwarding and zone skipping techniques reduces costs:

  • Shipping bulk packages to distribution centers near destination regions

  • Local carriers handling final delivery at domestic rates

  • Reduced overall transit times despite initial consolidation

  • Lower customs processing fees through bulk declarations

This approach works particularly well for high-volume shipments to popular international destinations.

Packaging Optimization

Thoughtful packaging design significantly impacts international shipping expenses:

  • Dimensional weight reduction through compact packaging

  • Materials selection for durability during extended transit

  • Standardized box sizes that optimize carrier pricing tiers

  • Lightweight yet protective internal components

Our Los Angeles packing specialists develop custom solutions for international shipments that balance protection with cost efficiency.

3PL Benefits for International Shipping

Working with Shipping Bros as your third-party logistics provider offers distinct advantages:

  • Access to negotiated carrier rates unavailable to smaller shippers

  • Established customs broker relationships

  • Expertise in international documentation requirements

  • Ability to distribute inventory strategically

  • Volume discounts applied across multiple clients

  • Reduced need for in-house international shipping expertise

Our Los Angeles facility centralizes these capabilities, creating a turnkey solution for businesses entering global markets.

Strategic Carrier Selection

Not all carriers perform equally on all international routes:

  • Certain providers excel in specific regions

  • Service level variations affect both cost and delivery speed

  • Specialized services for particular product categories

  • Different approaches to customs clearance procedures

Our fulfillment experts match each shipment with the optimal carrier based on destination, timeline, and product characteristics.

Requesting an International Fulfillment Quote

Obtaining accurate international fulfillment quotes requires providing specific information about your shipping needs. Our Los Angeles team provides custom quotes based on your unique requirements.

Essential Information for Accurate Quotes

To receive the most precise international shipping rates, prepare these details:

  • Product dimensions, weights, and values

  • Typical order composition and average units per order

  • Target destination countries and regions

  • Expected monthly shipping volume

  • Special handling requirements (fragile, temperature-sensitive, etc.)

  • Preferred delivery timeframes

  • Return handling expectations

The more comprehensive your information, the more accurate your quote will be. Our team helps identify any missing details that might affect pricing.

Contacting Shipping Bros for International Fulfillment

Reaching our Los Angeles team for international fulfillment quotes is straightforward:

  1. Call our customer service line at (888) 420-0552

  2. Email detailed requirements to customerservice@shippingbros.com

  3. Visit our Los Angeles facility at 3603 Old Conejo Rd, Thousand Oaks, CA 91320

  4. Complete our online quote request form with your specifications

Our response includes comprehensive pricing information based on your specific needs rather than generic estimates.

Understanding Your International Fulfillment Quote

Our detailed quotes break down all relevant cost components:

  • Base shipping rates by destination and service level

  • Warehouse handling and processing fees

  • Estimated customs duties and taxes (where calculable)

  • Special handling charges if applicable

  • Volume discount tiers

  • Optional services like specialized packaging or insurance

This transparency helps businesses make informed decisions about their international shipping strategy.

Comparing International Order Fulfillment Services

When evaluating potential fulfillment partners for global shipping, consider these key differentiators that set Shipping Bros apart from other shipping providers.

Service Coverage Areas

International fulfillment providers vary significantly in their global reach:

  • Some specialize in specific regions like Europe or Asia

  • Others offer worldwide service with varying performance by region

  • Certain providers maintain stronger carrier relationships in particular countries

  • Transit times and reliability differ across regions

Our Los Angeles facility provides truly global coverage with established routes to six continents, offering consistent service regardless of destination.

Technology Integration Capabilities

Modern e-commerce requires seamless technology connections:

  • API integration with major e-commerce platforms

  • Real-time inventory visibility across borders

  • Automated customs documentation generation

  • International tracking capabilities

  • Multi-currency support

  • Language localization for shipping notifications

Our systems connect easily with major shopping carts and marketplace platforms, ensuring smooth order flow from purchase to delivery.

Specialized Services

Certain products require specialized handling for international transit:

  • Temperature-controlled shipping for sensitive items

  • Hazardous materials certification and handling

  • High-value item protocols and insurance

  • Oversized product expertise

  • White-glove delivery options in select markets

Our Los Angeles warehouse accommodates these specialized needs, allowing businesses to ship diverse product categories internationally.

Returns Management

International returns present unique challenges that many fulfillment providers struggle to address:

  • Cross-border return shipping logistics

  • Customs documentation for returning products

  • Duty recovery processes

  • Inspection and restocking procedures

  • Multiple return center locations

Our comprehensive returns solution simplifies this complex aspect of international commerce.

Customer Support Availability

When shipping internationally, time zone differences affect support availability:

  • Hours of operation across different time zones

  • Languages supported for customer assistance

  • Communication channels (phone, email, chat)

  • Dedicated account management

Our customer service team maintains extended hours to accommodate global shipping inquiries regardless of origin or destination.

FAQs About International Order Fulfillment

How long does international shipping typically take?

Transit times vary significantly based on destination country, service level selected, and customs clearance efficiency. Standard international deliveries generally range from:

  • 3-5 business days to major European cities

  • 2-4 business days to major Asian commercial centers

  • 4-7 business days to Australia and New Zealand

  • 5-10 business days to South America

  • 6-12 business days to most African destinations

Express services can reduce these timeframes substantially but at higher cost. Our Los Angeles team provides specific estimates based on your exact destinations.

How do customs delays affect delivery timeframes?

Customs processing represents the most variable component of international shipping timelines. Factors influencing customs clearance include:

  • Completeness and accuracy of provided documentation

  • Current processing volumes at specific entry points

  • Product category and inspection requirements

  • Destination country procedures and staffing

  • Holiday periods and local disruptions

We minimize these delays through proper preparation and documentation, but some variables remain outside any shipper's control.

What items cannot be shipped internationally?

Prohibited items vary by country, but common restrictions include:

  • Perishable foods without proper certification

  • Plants and seeds

  • Certain medications and medical devices

  • Specific electronic devices

  • Products made from protected species

  • Alcoholic beverages to many regions

  • Aerosols and pressurized containers

  • Currency and high-value negotiable instruments

Our compliance team reviews your product catalog to identify potential restrictions before shipping begins.

How are duties and taxes calculated for international orders?

Duty calculations follow these general principles:

  • Based on the Harmonized System (HS) code classification

  • Applied as a percentage of declared value

  • Varies by product category and country relationship

  • May include preferential rates under trade agreements

  • Often includes value-added tax (VAT) or similar consumption tax

We provide estimated duty calculations but ultimate assessment occurs at customs in the destination country.

Should businesses include duties in customer pricing?

Many successful international sellers choose Delivered Duty Paid (DDP) shipping, where:

  • The seller assumes responsibility for all import taxes and duties

  • Customers see all-inclusive pricing without surprise charges

  • Conversion rates improve with transparent total costs

  • Customer experience improves without customs collection delays

Our systems can calculate estimated landed costs to help implement this approach.

How do international returns work?

International return management includes several components:

  • Return authorization with appropriate documentation

  • Customs paperwork for return shipment

  • Potential duty recovery processes

  • Return shipping methods and carriers

  • Inspection upon return receipt

  • Restocking or disposal procedures

We establish clear return procedures tailored to your business needs and product requirements.

Can orders be tracked internationally?

Modern international shipping includes comprehensive tracking capabilities:

  • End-to-end visibility across carrier networks

  • Customs clearance status updates

  • Delivery confirmation in destination countries

  • Exception notifications for delays or issues

  • Estimated delivery date calculations

Our tracking systems integrate with your customer communication channels to provide appropriate updates.

How does seasonal volume affect international shipping?

Peak seasons significantly impact global shipping:

  • Holiday periods create capacity constraints

  • Carriers implement temporary surcharges

  • Customs facilities experience higher volumes and potential delays

  • Weather disruptions affect certain routes seasonally

Planning ahead for these peak periods helps minimize disruption to your delivery promises.

Start Your Global Expansion Today

International order fulfillment opens enormous opportunities for business growth beyond domestic markets. Our Los Angeles facility stands ready to transform your global shipping operation with expertise, technology, and dedicated service.

Contact our team at (888) 420-0552 or email customerservice@shippingbros.com to discuss your international shipping needs. From your first package to your thousandth, Shipping Bros delivers your products—and your brand promise—to customers worldwide.

International Order Fulfillment: Your Complete Guide to Global Shipping

At Shipping Bros, we've mastered the art of sending products across borders. International order fulfillment represents one of our core strengths from our Los Angeles facility. When businesses aim to reach customers worldwide, our team handles the complex logistics so you can focus on growing your brand globally.

International order fulfillment involves managing inventory, processing orders, packing items properly, and shipping products to customers in foreign countries. Unlike domestic shipping, global delivery requires navigating customs regulations, international shipping requirements, and varying delivery timeframes across different regions.

Our Los Angeles hub serves as the perfect launching point for your products to reach international destinations. With strategic positioning on the West Coast, we offer efficient routes to Asia-Pacific markets while maintaining excellent connections to European, South American, and other worldwide destinations.

Understanding International Order Fulfillment

International order fulfillment transforms how businesses approach global commerce. At its core, this process encompasses receiving, processing, and delivering orders to customers located in foreign countries. More than simple shipping, it represents a comprehensive system that connects your products with consumers worldwide.

The fundamental steps in international fulfillment include:

  • Inventory storage at our Los Angeles warehouse

  • Order processing when international purchases occur

  • Careful packing with appropriate materials for global transit

  • Preparation of necessary customs documentation

  • Selection of optimal shipping carriers and methods

  • Tracking shipments throughout their journey

  • Managing returns from international locations

Global shipping services require expertise beyond standard domestic fulfillment. Each country maintains unique import regulations, prohibited items lists, and documentation requirements. Our team stays current with these ever-changing rules to ensure your packages clear customs efficiently.

The significance of proper international order fulfillment cannot be overstated. When executed correctly, it opens vast new markets while maintaining customer satisfaction across borders. However, mishandling international shipping leads to delays, customs issues, and disappointed customers—problems that can damage your brand reputation quickly in foreign markets.

Our Los Angeles facility specializes in streamlining these processes. We've established relationships with major carriers and customs authorities to create smooth pathways for your products to reach global destinations.

Cost Factors for International Order Fulfillment

Understanding the various components that influence fulfillment costs helps businesses budget appropriately for global expansion. International shipping involves numerous expenses beyond what most companies encounter with domestic delivery.

Shipping Rates

The most visible fulfillment cost comes from base shipping rates, which vary depending on:

  • Package dimensions and weight

  • Destination country and specific location

  • Delivery timeframe (express vs. standard)

  • Fuel surcharges

  • Peak season adjustments

Different carriers offer varying rate structures for international shipments. Major services like DHL, FedEx, UPS, and USPS each present distinct advantages for certain routes and package types. Our Los Angeles team analyzes these options to identify the most cost-effective solution for each shipment.

Customs Fees and Duties

International shipments typically incur additional charges upon entering the destination country:

  • Import duties based on product category and value

  • Value-added tax (VAT) or goods and services tax (GST)

  • Customs processing fees

  • Agricultural or product-specific inspection fees

These fees vary dramatically between countries and product categories. Some nations maintain high tariffs on certain goods while offering duty-free status to others. Our expertise helps navigate these variables to minimize unexpected costs.

Handling and Processing Charges

Beyond direct shipping fees, international fulfillment involves operational costs:

  • Specialized packaging for international transit

  • Customs documentation preparation

  • Address verification for foreign locations

  • Insurance for international shipments

  • Warehouse handling for export preparation

These handling charges reflect the additional work required to prepare orders for international delivery. While domestic shipments might require minimal processing, international orders demand meticulous attention to documentation and packaging requirements.

Currency Exchange Considerations

When fulfilling orders across borders, currency fluctuations can impact overall costs:

  • Exchange rate variations between transaction and fulfillment

  • Banking fees for currency conversion

  • Payment processing fees for international transactions

Our Los Angeles facility helps manage these variables through strategic carrier selection and consolidation of shipments when possible, creating economies of scale that benefit your bottom line.

How Compliance Affects International Fulfillment Costs

Adhering to international shipping regulations represents one of the most critical aspects of successful global fulfillment. Compliance failures lead to shipment delays, rejected packages, additional fees, and potential legal consequences.

Documentation Requirements

Proper paperwork forms the foundation of compliant international shipping:

  • Commercial invoices listing accurate product descriptions and values

  • Certificates of origin validating where products were manufactured

  • Customs declarations forms appropriate for each destination

  • Export licenses for restricted categories

  • Safety data sheets for certain product types

The costs associated with preparing these documents factor into overall fulfillment expenses. Our Los Angeles team maintains expertise in documentation requirements for countries worldwide, preventing costly delays at customs checkpoints.

Product Restrictions and Regulations

Many countries restrict or prohibit specific product categories:

  • Food items and agricultural products

  • Electronics with certain specifications

  • Products containing batteries

  • Personal care items with particular ingredients

  • Items that might infringe on intellectual property laws

Shipping non-compliant products results in confiscation, destruction fees, or return shipping costs. Our compliance experts verify product eligibility before shipment, avoiding these expensive mistakes.

Customs Clearance Procedures

The customs clearance process varies by country and affects both timeline and cost:

  • Pre-arrival processing requirements

  • Physical inspection protocols

  • Documentation verification procedures

  • Duty payment methods

  • De minimis thresholds for simplified clearance

Understanding these procedures helps anticipate potential delays and build appropriate timelines for customer delivery expectations. Our Los Angeles facility maintains updated information on clearance procedures worldwide.

Harmonized System (HS) Code Classification

Proper product classification under the international Harmonized System directly impacts duties:

  • Incorrect HS codes may result in higher duty rates

  • Misclassification can trigger compliance investigations

  • Proper classification sometimes reveals lower duty opportunities

Our team ensures accurate HS code assignment for all products, optimizing duty calculations while maintaining strict compliance with international requirements.

Optimizing Your International Order Fulfillment Costs

Strategic approaches to international shipping can significantly reduce expenses without compromising service quality. Our Los Angeles fulfillment center implements numerous cost-optimization techniques to maximize your global shipping efficiency.

Consolidation Strategies

Combining multiple orders heading to the same region creates substantial savings:

  • Bulk shipping rates rather than individual package pricing

  • Reduced per-package handling fees

  • Shared customs clearance costs

  • Lower overall carbon footprint

Our warehouse management system identifies consolidation opportunities automatically, grouping orders when delivery timelines allow.

Leveraging Zone Skipping

Strategic use of freight forwarding and zone skipping techniques reduces costs:

  • Shipping bulk packages to distribution centers near destination regions

  • Local carriers handling final delivery at domestic rates

  • Reduced overall transit times despite initial consolidation

  • Lower customs processing fees through bulk declarations

This approach works particularly well for high-volume shipments to popular international destinations.

Packaging Optimization

Thoughtful packaging design significantly impacts international shipping expenses:

  • Dimensional weight reduction through compact packaging

  • Materials selection for durability during extended transit

  • Standardized box sizes that optimize carrier pricing tiers

  • Lightweight yet protective internal components

Our Los Angeles packing specialists develop custom solutions for international shipments that balance protection with cost efficiency.

3PL Benefits for International Shipping

Working with Shipping Bros as your third-party logistics provider offers distinct advantages:

  • Access to negotiated carrier rates unavailable to smaller shippers

  • Established customs broker relationships

  • Expertise in international documentation requirements

  • Ability to distribute inventory strategically

  • Volume discounts applied across multiple clients

  • Reduced need for in-house international shipping expertise

Our Los Angeles facility centralizes these capabilities, creating a turnkey solution for businesses entering global markets.

Strategic Carrier Selection

Not all carriers perform equally on all international routes:

  • Certain providers excel in specific regions

  • Service level variations affect both cost and delivery speed

  • Specialized services for particular product categories

  • Different approaches to customs clearance procedures

Our fulfillment experts match each shipment with the optimal carrier based on destination, timeline, and product characteristics.

Requesting an International Fulfillment Quote

Obtaining accurate international fulfillment quotes requires providing specific information about your shipping needs. Our Los Angeles team provides custom quotes based on your unique requirements.

Essential Information for Accurate Quotes

To receive the most precise international shipping rates, prepare these details:

  • Product dimensions, weights, and values

  • Typical order composition and average units per order

  • Target destination countries and regions

  • Expected monthly shipping volume

  • Special handling requirements (fragile, temperature-sensitive, etc.)

  • Preferred delivery timeframes

  • Return handling expectations

The more comprehensive your information, the more accurate your quote will be. Our team helps identify any missing details that might affect pricing.

Contacting Shipping Bros for International Fulfillment

Reaching our Los Angeles team for international fulfillment quotes is straightforward:

  1. Call our customer service line at (888) 420-0552

  2. Email detailed requirements to customerservice@shippingbros.com

  3. Visit our Los Angeles facility at 3603 Old Conejo Rd, Thousand Oaks, CA 91320

  4. Complete our online quote request form with your specifications

Our response includes comprehensive pricing information based on your specific needs rather than generic estimates.

Understanding Your International Fulfillment Quote

Our detailed quotes break down all relevant cost components:

  • Base shipping rates by destination and service level

  • Warehouse handling and processing fees

  • Estimated customs duties and taxes (where calculable)

  • Special handling charges if applicable

  • Volume discount tiers

  • Optional services like specialized packaging or insurance

This transparency helps businesses make informed decisions about their international shipping strategy.

Comparing International Order Fulfillment Services

When evaluating potential fulfillment partners for global shipping, consider these key differentiators that set Shipping Bros apart from other shipping providers.

Service Coverage Areas

International fulfillment providers vary significantly in their global reach:

  • Some specialize in specific regions like Europe or Asia

  • Others offer worldwide service with varying performance by region

  • Certain providers maintain stronger carrier relationships in particular countries

  • Transit times and reliability differ across regions

Our Los Angeles facility provides truly global coverage with established routes to six continents, offering consistent service regardless of destination.

Technology Integration Capabilities

Modern e-commerce requires seamless technology connections:

  • API integration with major e-commerce platforms

  • Real-time inventory visibility across borders

  • Automated customs documentation generation

  • International tracking capabilities

  • Multi-currency support

  • Language localization for shipping notifications

Our systems connect easily with major shopping carts and marketplace platforms, ensuring smooth order flow from purchase to delivery.

Specialized Services

Certain products require specialized handling for international transit:

  • Temperature-controlled shipping for sensitive items

  • Hazardous materials certification and handling

  • High-value item protocols and insurance

  • Oversized product expertise

  • White-glove delivery options in select markets

Our Los Angeles warehouse accommodates these specialized needs, allowing businesses to ship diverse product categories internationally.

Returns Management

International returns present unique challenges that many fulfillment providers struggle to address:

  • Cross-border return shipping logistics

  • Customs documentation for returning products

  • Duty recovery processes

  • Inspection and restocking procedures

  • Multiple return center locations

Our comprehensive returns solution simplifies this complex aspect of international commerce.

Customer Support Availability

When shipping internationally, time zone differences affect support availability:

  • Hours of operation across different time zones

  • Languages supported for customer assistance

  • Communication channels (phone, email, chat)

  • Dedicated account management

Our customer service team maintains extended hours to accommodate global shipping inquiries regardless of origin or destination.

FAQs About International Order Fulfillment

How long does international shipping typically take?

Transit times vary significantly based on destination country, service level selected, and customs clearance efficiency. Standard international deliveries generally range from:

  • 3-5 business days to major European cities

  • 2-4 business days to major Asian commercial centers

  • 4-7 business days to Australia and New Zealand

  • 5-10 business days to South America

  • 6-12 business days to most African destinations

Express services can reduce these timeframes substantially but at higher cost. Our Los Angeles team provides specific estimates based on your exact destinations.

How do customs delays affect delivery timeframes?

Customs processing represents the most variable component of international shipping timelines. Factors influencing customs clearance include:

  • Completeness and accuracy of provided documentation

  • Current processing volumes at specific entry points

  • Product category and inspection requirements

  • Destination country procedures and staffing

  • Holiday periods and local disruptions

We minimize these delays through proper preparation and documentation, but some variables remain outside any shipper's control.

What items cannot be shipped internationally?

Prohibited items vary by country, but common restrictions include:

  • Perishable foods without proper certification

  • Plants and seeds

  • Certain medications and medical devices

  • Specific electronic devices

  • Products made from protected species

  • Alcoholic beverages to many regions

  • Aerosols and pressurized containers

  • Currency and high-value negotiable instruments

Our compliance team reviews your product catalog to identify potential restrictions before shipping begins.

How are duties and taxes calculated for international orders?

Duty calculations follow these general principles:

  • Based on the Harmonized System (HS) code classification

  • Applied as a percentage of declared value

  • Varies by product category and country relationship

  • May include preferential rates under trade agreements

  • Often includes value-added tax (VAT) or similar consumption tax

We provide estimated duty calculations but ultimate assessment occurs at customs in the destination country.

Should businesses include duties in customer pricing?

Many successful international sellers choose Delivered Duty Paid (DDP) shipping, where:

  • The seller assumes responsibility for all import taxes and duties

  • Customers see all-inclusive pricing without surprise charges

  • Conversion rates improve with transparent total costs

  • Customer experience improves without customs collection delays

Our systems can calculate estimated landed costs to help implement this approach.

How do international returns work?

International return management includes several components:

  • Return authorization with appropriate documentation

  • Customs paperwork for return shipment

  • Potential duty recovery processes

  • Return shipping methods and carriers

  • Inspection upon return receipt

  • Restocking or disposal procedures

We establish clear return procedures tailored to your business needs and product requirements.

Can orders be tracked internationally?

Modern international shipping includes comprehensive tracking capabilities:

  • End-to-end visibility across carrier networks

  • Customs clearance status updates

  • Delivery confirmation in destination countries

  • Exception notifications for delays or issues

  • Estimated delivery date calculations

Our tracking systems integrate with your customer communication channels to provide appropriate updates.

How does seasonal volume affect international shipping?

Peak seasons significantly impact global shipping:

  • Holiday periods create capacity constraints

  • Carriers implement temporary surcharges

  • Customs facilities experience higher volumes and potential delays

  • Weather disruptions affect certain routes seasonally

Planning ahead for these peak periods helps minimize disruption to your delivery promises.

Start Your Global Expansion Today

International order fulfillment opens enormous opportunities for business growth beyond domestic markets. Our Los Angeles facility stands ready to transform your global shipping operation with expertise, technology, and dedicated service.

Contact our team at (888) 420-0552 or email customerservice@shippingbros.com to discuss your international shipping needs. From your first package to your thousandth, Shipping Bros delivers your products—and your brand promise—to customers worldwide.

Testimonials

Success stories from our clients

Discover real-life success stories from our valued partners and witness the impactful results of our cutting-edge solutions.

Testimonials

Success stories from our clients

Discover real-life success stories from our valued partners and witness the impactful results of our cutting-edge solutions.

Testimonials

Success stories from our clients

Discover real-life success stories from our valued partners and witness the impactful results of our cutting-edge solutions.

Help center

Frequently Asked Questions

We address common queries, demystify intricacies, and provide insights to guide you through our services.

Do you offer same day fulfillment?
Which carriers do you partner with?
Do I need to purchase my own packing materials?
Do you take on new businesses as clients?
Can you help us to get products to your warehouse?
What types of products do you accept in your warehouses?
Do you handle returns?
What is the typical lead time for receiving and stocking new inventory?
Do you offer real-time inventory tracking?
Do you ship internationally?
Will you handle my customers' inquiries?
Are your warehouses climate controlled?
How can we reach our dedicated account managers if we have have questions?

Help center

Frequently Asked Questions

We address common queries, demystify intricacies, and provide insights to guide you through our services.

Do you offer same day fulfillment?
Which carriers do you partner with?
Do I need to purchase my own packing materials?
Do you take on new businesses as clients?
Can you help us to get products to your warehouse?
What types of products do you accept in your warehouses?
Do you handle returns?
What is the typical lead time for receiving and stocking new inventory?
Do you offer real-time inventory tracking?
Do you ship internationally?
Will you handle my customers' inquiries?
Are your warehouses climate controlled?
How can we reach our dedicated account managers if we have have questions?

Help center

Frequently Asked Questions

We address common queries, demystify intricacies, and provide insights to guide you through our services.

Do you offer same day fulfillment?
Which carriers do you partner with?
Do I need to purchase my own packing materials?
Do you take on new businesses as clients?
Can you help us to get products to your warehouse?
What types of products do you accept in your warehouses?
Do you handle returns?
What is the typical lead time for receiving and stocking new inventory?
Do you offer real-time inventory tracking?
Do you ship internationally?
Will you handle my customers' inquiries?
Are your warehouses climate controlled?
How can we reach our dedicated account managers if we have have questions?

Ready to streamline your fulfillment?

Abstract image with shapes

Ready to streamline your fulfillment?

Abstract image with shapes

Ready to streamline your fulfillment?

Abstract image with shapes