3 Simple Ways to Improve Customer Service for Your Online Business
As your online business grows, so does the need to provide excellent service to your customers. It's definitely a challenge, but thankfully there are new ways you can manage customer requests and keep your folks happier than ever. A recent study found 68% of people would react to a negative customer service experience by posting it on social media. That's a scary prospect for a business. However, a similar study found that 73% of people would agree a great customer service ex